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Terms and Conditions

Terms and Conditions

PRODUCT WARRANTY AND TERMS

 


LIMITED WARRANTY

THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT ONLY.
If this product or any part of the product fails due to a defect in materials or workmanship within six (6) months from the date after purchase, The Van Lock Company, Inc. (“Van Lock”) will, in its sole and absolute discretion, repair or replace the product or part free of charge. Please contact us at https://vanlock.com/contact/ to give us notice of warranty non-compliance. This limited warranty applies only to defects in materials and workmanship, and does not cover products which have been abused, altered, damaged, misused, cut or excessively worn. This limited warranty does not cover labor for removing, reinstalling or refinishing the product or part, or other materials removed, reinstalled or refinished in order to repair or replace the product or part. Return of the defective product is at your sole expense. Proof of purchase may be required.

DISCLAIMER
TO THE FULLEST EXTENT PERMITTED BY LAW, VAN LOCK DISCLAIMS ALL OTHER WARRANTIES, IMPLIED OR EXPRESS, INCLUDING WITHOUT LIMITATION ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE.

LIMITATION OF LIABILITY
This limited warranty is your sole and exclusive remedy against Van Lock relating to the product. Van Lock shall not be liable for any damages, whether direct, indirect, incidental, special, consequential, exemplary, or otherwise, including property damage, lost revenues and lost profits, arising out of any theory of recovery, including statutory, contract or tort. Notwithstanding the term of any limited or implied warranty, or in the event that this limited warranty fails of its essential purpose, in no event will Van Lock’s entire liability exceed the purchase price of this product. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you.

TERMS OF SALE
All orders are subject to factory approval. Cancellations of submitted purchase orders are subject to factory approval. Returns not accepted without factory approval and all returns are subject to a 30% restocking fee. All shipments are via UPS® Ground unless otherwise specified. Delivery terms shall be F.O.B. Cincinnati OH, USA. Delivery to carrier at point of origin shall constitute delivery to Buyer and thereafter the shipment shall be at Buyer’s risk. Claims for loss or damage to products in transit should be made to the carrier and not to Van Lock.